Technology can be a solution to business issues, but if the strategy, governance, and business processes aren’t aligned, then a technical solution often won’t be as successful. Our team of experts understands the business side of any change management project and our collaborative process will steer your organization to success.
Our experience includes:
- Governance & Strategic Planning
- Organizational Change Management
- Technology Training
- Business Process Re-engineering
IT Performance Management
The purpose of an IT strategy is to deliver results in support of the agency’s mission, and measuring performance against objectives provides IT with a barometer of progress. The first challenge is to identify what to monitor – depending upon your objectives it could be soft and hard expenditures in capital, human resources, IT operations, processes, applications, transactions or systems. The second challenge is to quantify the measure of progress and define the performance metric method. Periodic benchmarking and evaluation periods enhance accountability and ultimately performance outcomes. Agiliko has significant experience assisting clients in developing and implementing IT performance management to deliver both business and IT operational benefits.
View Example Client ProfilesBusiness Process Transformation
Whether your agency undertakes a business process transformation initiative to re-envision how you pursue your business objectives, or to achieve significant cost reductions, it is a major project. We know these initiatives are best done in tight collaboration between IT and business lines. Meaningful transformations address a combination of what changes are required in business activity and how IT can efficiently support the new processes. Business line SMEs and executives need to drive the process changes, but tight collaboration with the IT teams throughout the initiative is critical to delivering results.
View Example Client ProfilesOrganizational Planning
To execute a business strategy, it is essential to assemble the right combination of organizational strength, agility, and leanness and to align all resources. From people and culture to processes, technology, and structure, Agiliko provides organization and transformation tools and knowledge to produce immediate impact and lasting results. We have helped clients prepare for small-scale initiatives and complex organizational transformations and can craft a plan custom to your organization.
Organization Change Management & Communications
At its core, a successful organizational change management effort finds executive leaders, managers and staff working in concert to break down barriers and implement the needed process, technology or organizational enhancements. Since every team has different needs, we create customized change management and communication strategies for each stakeholder group. We work with clients to make certain that all stakeholders know, upfront, how new processes and procedures affect each of them – and what change means for them in their day-to-day work. Internal communication is key to any organization’s success, so Agiliko works with clients to create quality communications that result in high-performing teams and high productivity.